VoIP Rather Than CELLULAR - 4 Unique Winning Tips
07.12.2009
4 unique winning ways VoIP will maximize your existing facilities, put more money in your pocket while giving you a quiet environment, be it for corporate, small business or personal usage.
4 unique winning ways VoIP will maximize your existing facilities, put more money in your pocket while giving you a quiet environment, be it for corporate, small business or personal usage.
1. You can put cell calls through existing switchboard. Salespeople move back and forth during the day, and if a customer calls, you need to be able to find them. Finding a specific salesperson would be a challenge without wireless communications. VoIP systems works with existing switchboards and voice mail, so you can reach a sales or service person by dialing his extension, and he can get his voice-mail messages between customer meeting. With VoIP, all a sales manager needs to do is dial the person's extension.
2. Unchains salespeople from their desks. If a salesperson was waiting for an important call, he had to stay in his office; he couldn't watch the lot for customers. With VoIP he can do both. The salespeople no longer need offices. If you have a product to sell with a show floor, you can use VoIP to maximize sales space. As any retailer knows, maximizing floor space in a store is vital to success and is a sufficient reason for investing in technology. They can be arranged with round tables near them so that when a customer finds the right product, she can sit down right next to it with the salesperson to discuss it.
3. Quiet and distraction free environment. A sales environment needs to be reasonably quiet and free of distractions. Constant paging going on over the loudspeaker system is a lot of noise and distraction overloading the switchboard. VoIP system can practically eliminate the need for pages and relieved switchboard problems. When a salesperson sits down with a customer and doesn't want to be interrupted, he can turn his phone off. When he is finished with the sale, he can turn it back on and get his voice mail.
4. Streamline internal communications. VoIP also allows salespeople to forward their calls to their cell phones and dial in for their voice mail on their days off. If you have been working with a customer for a week, and they call you with the one question that will get you the sale on your day off, and they can't get you but they can get your competitor, you miss the sale. A service representatives on VoIP system can walk onto a maintenance floor or repair room and discuss the progress of a repair with a customer on the phone in real time.
By Gideon Adogbo
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