How do you evaluate one service provider vis- The Voice-over Internet Protocol (VoIP) service is in a state of flux, and is still a budding technology that will offer several new features as it matures. While it is true to say that there are many providers in the VoIP market with "unique" features of their own, one factor is common to all: they rely on the broadband Internet connection and do not bring the traditional telephone providers into the scheme of things. In the process, they offer price packages that are substantially lower than the traditional phone connection.

So how do you evaluate one service provider vis-