TelNet Worldwide Adopts DigitalRealm to Improve Its Strong Suite of IP-based Services
18.06.2010
TelNet Worldwide, Inc. is a trusted provider of high-quality business
essential voice, data, internet and application solutions.
Recently, TelNet announced that it has acquired DigitalRealm, a development-driven provider of voice, internet and hosting services. DigitalRealm's highly efficient voice over IP (VoIP) unified communication and hosting services helps to complement and enhance TelNet's strong suite of IP-based services.
In a release Patrick O'Leary who is the CEO of TelNet said "TelNet and DigitalRealm have enjoyed a long standing relationship, and the timing was right for us to come together. This acquisition further facilitates our rapid deployment of next generation, cloud-based services to support our current business base and broaden our market." With the acquisition, Ben Carrasco and Howard Levine from DigitalRealm join the TelNet team. This helps to leverage their widespread experience in engineering and consulting to supplement company's growing product development efforts. They also intend to provide technical direction and guidance in other initiatives that support the mission of the organization. Mark Iannuzzi who is the Founder and President of TelNet said that "Ben and Howard bring heightened energy, experience and a unique perspective into what customers are facing. Our coming together furthers what we collectively do best - use our talents and entrepreneurial verve to advance the customer experience and step up delivery of smart, productive services." The attainment indicates TelNet's commitment to boost business in its home state. It is a choice provider for Michigan businesses. TelNet offers a wide-ranging profile of complete services and applications that helps the businesses to compete locally, regionally and globally while minimizing the expenditures. Ben Carrasco and Howard Levine together said that "Being part of TelNet we now have the resources, infrastructure and organization behind us so we can focus on implementing and delivering creative solutions. We couldn't find a better match to help us grow our business and bring more to our customers. Knowing our customers will benefit was an important factor in our decision to go with TelNet. TelNet matches our passion for customer support". Apart from its usual services, TelNet Worldwide operates Superior Contact which is a full service contact management center. This contact center offers live answer, automated and hosted call center solutions to businesses throughout the United States.
By Carolyn J Dawson.
|