Audio conferencing using Voice over IP
(VoIP) works very similarly to a traditional conference call using analog
telephones. In a conference call, callers connect to a conference bridge,
a server that allows multiple people to talk to one another. VoIP audio
conferences use the same principle -- callers connect to a conference bridge
via their telephones or computers.
The main difference involves how the data moves from one point to
another. Traditional telephones use circuit switching. For
circuit-switched conferencing, the telephone system routes calls through a
series of interconnected switches until it reaches the conference bridge. The
conference bridge then connects multiple calls to one another. If all of the
callers are located in the same office building, their calls connect to the
bridge through the private branch exchange (PBX), which is a miniature
phone network within the office. Either way, all the connections stay open as
long as the call continues. Usually, only one person talks at a time, so only
parts of the connection are actually in use at any given time.
VoIP networks do not use circuit switching. Instead, they use packet
switching. While circuit switching keeps the connection open and constant,
packet switching opens a brief connection -- just long enough to send a small
chunk of data, called a packet, from one system to another. Instead of
traveling from switch to switch, the data travels across the Internet, usually
following the most efficient path.
Conference calling capabilities are often built into VoIP networks or
available as a service upgrade. If a business uses a VoIP network for its
telephones, calls from outside of the company can still typically connect the
conference bridges. External lines may connect directly to the bridge server,
or external calls may reach the server through the VoIP network.