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What is Business VoIP?VoIP or Voice Over the Internet is sending voice data traffic over the Internet using Internet Protocol (IP).
Evolution of Business VoIPThe first Voice over IP application emerged in the mid-1990s, wich allowed Internet users to make free voice communication between PCs, or between a regular phone and a specially equipped PC. Quality was time and again inconsistent, still, users found it was a great way to save on long-distance calls and international calls. The present day voice quality over the internet can match the standard public voice network.
Business VoIP benefitsCost reduction: it reduces costs as the separate voice and data networks are united into a single, multi-service network.
Increase in revenues: VoIP along with new possibilities such as video calls, unified messaging, and multimedia. With multiple services available businesses have lots of opportunities to bundle, cross-sell, and upsell services.
Productivity improvements: the newest business VoIP applications like collaboration and unified messaging make the team work of the company’s employees possible, no matter where they are physically thus increasing and improving their productivity.
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