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VoIP services

VoIP services

On this directory you can find a list of services, which are offered by various VoIP providers.  We have drawn up some of the most important services available, reviewed and described them for you, so that you can find out what it is that you are really looking for in order to set up the most beneficial and up to date Voice over IP system for your business or home. Thus giving you the opportunity to save your time in making such an important decision, in selecting the services required in order for you to setup a successful business or perfect communication tool in your home. 

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Audio Codec’s: G.729, G.711
G.729 is an audio algorithm of voice transfer data compression that compresses the digital voice into 10 ms duration packages.
Auto-attendant
Allows subscribers being automatically transferred to the additional line without the intervention of the operator/registrar. 
Automatic Call-back
In telecommunications the automatic call-back is a computer telephone function which allows the user by the engaged addressee’s line or in the other case of the subscriber’s inaccessibility indicating the system to save the number of the called subscriber and make the call when the line will be available or when the called number is not engaged.
Billing Software
  Billing Software was created in order to handle billing and time tracking as well as invoicing the customer for products and services. This software can also track worked hours by employees, as well as the expenses related to projects or clients.    
Blacklist
The blacklist represents itself a list or register of entities which are denied privileges, service, mobility, access and admission due to these or other reasons. This function blocks all connections from the subscribers who are in the list.
Busy Lamp Field (BLF)
Allows users tracking the condition of the other telephone or the subscriber, for example, there will appear a signal on the screen of the telephone device informing that the subscriber is on the line and is temporarily unavailable.
BYOD support
How do companies can support BYOD programmes? There are two basic approaches: “BYO” and “Stipend” models:
Call Back
Call-Back is when the initiator of a call immediately calls back for the second time as a response.
Call Center Services
Call center -  is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call  center and outsourced call center.
Call Controller
Appears on the computer screen by the arrival of the call or fax. By the arrival of a call “Call Controller” not only identifies the caller but also gives you a list of variants: to accept the call, reject it, send a voicemail or send an answer as a text message which will be instantly converted into speech and will sound to the caller.

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