World VoIP NewsAltiGen Comms and OBT Anywhere launch joint project on universal VoIP platforms
AltiGen Comms and OBT Anywhere launch joint project on universal VoIP platforms
Enterprise AltiGen Communications, working in the sector business VoIP phone systems, as well as differentiated unified communications products, has distributed the press release, notified, that company OBT Anywhere, a prominent deliverer of Hosted Lync utilities, has launched the corporate MaxACD VoIP phone system enabled contact center for Lync platform, in order to bring up a hosted cloud-built all-in-VoIP call center services.
In accordance with the AltiGen officials, OBT Anywhere becomes capable to ensure subscribing companies with the full-fledged IP communications engines that address the expectations of differentiated contact centers throughout more than 120 countries. The joint solution of a Lync unified communications application implemented in framework of the AltiGen MaxACD platform in a hosted mode, makes contact centers to implement a turnkey tools without capital investment, as explained representatives from AltiGen. Customer organizations can definitely take all the benefits of unified communications, such as completely integrated corporate VoIP communications and all-in-IP videoconferencing, messaging, telepresence, dynamic voicemail, and collaboration. The dynamic features all compatible with MaxACD's comprehensive call center functionalities such as particular routing, Auto Attendant, IVR, VoIP calls monitoring and performance reporting. "We expect actively cooperate with AltiGen and make businesses to get all the advantages of mastering organic Lync Voice with AltiGen for differentiated multi-tenant and also tailored environment," stated officials from OBT Anywhere. "Once starting the operational growth, organizations will now be capable to incorporate all Lync organic endpoints and piece of equipment and putting all those Lync Mobility and Conferencing with IP video signaling with distributed multi-regional approach." AltiGen works in a sector of hosted software-as-a-service (SaaS)-built VoIP technology platform for Microsoft Lync, rendering it good for hosted Lync services. The versatile MaxACD's model makes OBT Anywhere to deliver monthly subscription-based VoIP comms embedded service to grow up truly impressive service revenues.
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