World VoIP NewsAstraQom rolls out new version of cloud Virtual Receptionist
AstraQom rolls out new version of cloud Virtual Receptionist
Canadian enterprise AstraQom, being the famous industry player in matters of telecommunications and dedicated VoIP services specifically for the small to medium sized companies, has announced the release of Virtual Receptionist version tailored for hosted PBX, in format of a cloud-based service.
The new addition enables SMBs and other entities with a comprehensive 24/7 connected availability. It will grow up the ultimate amount of inbound calls received and forwarded. The Virtual Receptionist addition can be switched on or off at any time, when needed. The system is completely compatible with landlines and mobile phones on brand new or legacy toll-free or standard phone numbers. Having deployed AstraQom management customers' incoming traffic, the managerial processing of the calls can be present anytime wherever required. The new product enables a robust feature-ample virtual frontline office telephony system for consumers to be at the distance of phone call reach at all times. When the inquiries are transmitted to the Virtual Receptionist, they will be attended by live agents with the in-deep knowledge and professional backgrounds, technical experts delivering multilingual support in Spanish and French. "Company’s Mercer Management Consulting research, executed last year revealed, that a business's profits is being generated by 70 to 85% of loyal clients. One of the essential issues we are committed in, is the strategy of retaining customers and patrons and foster them to refer others for services. Full use and enjoying of advantages from new release of Virtual Receptionist is effective tool to embody the retaining strategy in fastest way," explains Jonathan Sowah, CEO at AstraQom. The Virtual Receptionist is convenient to use and easy to manage. AstraQom delivers products in accordance with the individual agreements, including options of incoming phone call management. It means that companies can concentrate all the mental energy and resources on revenue-generating issues and other related customer-retention targets instead of cumbersome admin procedures, all this with the simultaneous costs reductions."We are fully aware, how important it is for daily businesses operations to have a professional consultancy where the incoming calls are processed."
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