World VoIP NewsCisco 30 Millionth VoIP Phone is deployed by HSBC bank
Cisco 30 Millionth VoIP Phone is deployed by HSBC bank
Cisco celebrated a major milestone with the distribution of its 30 millionth VoIP phone to one of the world's most prominent banking and financial services enterprise HSBC. As a part of a standardization concept to implement the uniform global standard, HSBC has deployed over 100,000 Cisco Unified VoIP Phones throughout 87 different locations around the globe.
HSBC is operating with Cisco's Unified VoIP phones and Cisco Unified Communications Manager as they have figured out that standardization, unification and simplification massively improves overall performance, increases organizational versatility and cuts the expenses on supporting infrastructure. Additionally, savvy call routing, a single directory and template for a dial-plan provide much greater employee interoperability in order to develop customers’ satisfaction strategies. By implementing device identity, digital signed images, call tracing, and call recording features, Cisco's IP phones provide HSBC with highest level security to contain conversations of a intimate nature secured, as well as providing regular support for various device functions and applications directly on the handsets.
Having begun the installation and deployment of the Cisco Unified IP Phones over 18 months ago, HSBC is almost halfway on the three-year global program that will be finished by installed base of 354,000 Cisco devices by the end of 2012. With investments in communications and collaboration technologies such as Cisco TelePresence, Cisco Unified IP phones and Cisco WebEx, HSBC is targeting to considerably lower its carbon dioxide emissions by reduced business travel in 2012.
Cisco made the first Voice over IP phone call in 1997 and sold its first Cisco Unified IP Phone in 1998. In the last 13 years, Cisco Unified IP Phones have evolved beyond voice to connect people with video technology, and act as interfaces to networked applications, services and content. They are part of a new collaboration experience that is rich, integrated, mobile, and often virtualized.
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