World VoIP NewsCompany's IDC research reveals tremendous VoIP services potential for SMB's
Company's IDC research reveals tremendous VoIP services potential for SMB's
A specific research released by analyst company IDC earlier in the week describes an increasing interest by SMBs in unified communications applications.This spans from VoIP , teleconferencing technologies such as those that integrates Web and videoconferencing, as well as collaborated multimedia messaging solutions that integrate voice and data.
Tagged as the US Unified Communications research, the report delivers and actively presents a wide overview of differentiated unified messaging components on platforms ranging from the desktop to mobile devices. It is not big surprise, when IDC finally assumed that relatively not big amount of firms have deployed a unified communications (UC) system that successfully conjoins the various essential components into an integrated product for heightened added value. The key findings released by IDC company are as follows: more than one third of small businesses and nearly three quarters of mid-sized enterprises were supposedly to hold at least one UC component technology within their telecommunications kits. More amazingly, 30 thru 55 percent of small and mid-sized businesses have expressed the plans to augment at least one UC component within the next 12 months.VoIP has created a "stable foothold" in SMBs, with more than 30 percent of mid-sized SMBs using the VoIP technology . More than 45 percent of mid-sized SMBs now implement videoconferencing technologies and other alternatives to substitute in-person meetings that necessitate costly business travel. Though the whole adoption remains quite not impressive by statistics, the percentage of companies declaring and citing plans to integrate unified messaging has massively grown up since previous surveys by the research firm. It is notable, that IDC considers a small business to be the entity with less than 100 employees per company; a mid-sized firm is referred to be one with 100-999 employees. "SMBs are very interested in both underlying capabilities and specific UC technologies," stated research manager Justin Jaffe in a associated statement. "The ultimate challenge for manufacturers to effectively connect the benefits of unified communications to much more improved business operational performance. Show how UC can deliver a real difference in productivity and efficiency and SMBs will stick to it." Disregard the fact that IDC report is obviously more committed towards vendors, the evidence is quite apparent that SMBs are waking up to the advantages of unified communications. Besides the necessity to wait for the appearance of the perfect offering, there are two modern ways that SMBs can get onto the UC bandwagon. The most convenient way to start repeating some benefits would be to implement VoIP in the office, or barring that, with remote workers. The industry spanned acceptance of the Session Initiation Protocol (SIP) actually means that SMBs no longer have to think about the risks of getting hardware or software proprietary to a particular provider. The transition on this matter is rapidly gaining boost too: Instead of investing tens of thousands of dollars on an IP-PBX, it is far more common for new small and mid-sized businesses to leverage external VoIP providers. Most SMBs are unlikely to be interested in corporate level telepresence solutions that seek to recreate the dynamics of an actual meeting office. It is essential, however, that businesses are made aware of the existence of affordable Web conferencing services that deliver equally compelling value. Moreover, their quality and user-intuitiveness have seen the use of Web conferencing increasing greatly, fueled by the curbs on travel resulting from the economic downturn.
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