World VoIP NewsCompany Virtual PBX makes research on performance of virtual offices for small businessCompany Virtual PBX makes research on performance of virtual offices for small business

Company Virtual PBX makes research on performance of virtual offices for small business


Company Virtual PBX makes research on performance of virtual offices for small business
Company Virtual PBX®, well reputed provider of hosted PBX services, has released the facts and findings upon the research on performance of virtual offices for small and medium sized businesses. About 600 respondents have provided their experience and opinions on particular array of indicators of virtual office implementation.
Participants have mentioned such the benefits of virtual office as employee flexibility (61 percent), massive monetary savings (54 percent), flexibility of geographic staff’ locations (42 percent), possibilities to minimize commuting time and pollution (41 percent). Near 60 percent of respondents work from a virtual office continuously; another 27 percent operate just from 2 to 10 days a month.

Virtual employers, like everybody in modern world, are fastened to cellular phones, with 87 percent of survey associated implementing them for business communications. Landlines are being used by 49 percent; supplemented by 25 percent of VoIP phone lines and 20 percent of computer-based VoIP soft phones users.

Survey findings are that SMBs in virtual offices make an effort to appeal to both local customers as well as those outside their region. About two-thirds of respondents responded they have a local number for callers to reach them, while the same number also indicated they have a toll-free number.

Annoying "on hold" music and supplementary advertising get a definite thumbs-down from the pool of survey takers. There was a most response that "custom music or messages while on hold" are the most attractive features of virtual office, surpassing even built-in conferencing, call forwarding to any phone, and caller preview.

Curios inquiry was to comment on what they wear when working at a virtual office. The highest response: 50 percent -- was shorts, T-shirt and flip-flops, followed by business casual attire (37 percent) and pajamas (4 percent). Few respondents (nearly 3 percent) wear nothing at all, and less than 2 percent wear formal business attire.

"Small- and medium-sized business leaders are on the forefront of embracing virtual offices to boost business efficiency, cut costs and provide more flexibility to their workforces," said Greg Brashier, COO of Virtual PBX. "At Virtual PBX, we're responding to the needs of this growing population with technology designed to make it easy for them to stay in touch with colleagues and clients. In particular, we've seen strong interest in our Virtual PBX Complete solution, which allows our users to leverage the industry's deepest feature set and the flexibility to use any phone, all at 40-80 percent savings over traditional phone services."


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