World VoIP NewsConverged Technologies receives award seond year in line
Converged Technologies receives award seond year in line
Cristal Lake City based enterprise Converged Technology Professionals, having detachments in three other US destinations, has announced that company ShoreTel, one of the prominent providers of impressively simple VoIP telephony systems with completely collaborated unified communications (UC) concept
Being an essential partner in category of the Customer Satisfaction for the second time in line."Converged Technology Professionals' superb performance in the sector of networking industries demonstrates the global level and industry-massively recognized corporate level of expertise and customer satisfaction levels care in all matters and segments of the CRM deployments. The trustees and channeling partners like Converged Technology Professionals that are using a holistic approach to the customers, making them not only to be totally satisfied but also impressed with ShoreTel associated portfolio and dedicated services," commented Bharath Oruganti, VP of Global Services for ShoreTel. The prize in category of customer satisfaction includes members of club from all five continents. A third party representation is being evaluated each in framework of deployed account in time period of nine months and Converged Technology Professionals has acquired the top award of CRM attitude and commitments after the final scoring at the partner congress event held in November 2012 in Orlando, Florida. ShoreTel along with their partners keeps the shared values including the achieved and bolstered highest standards of customer satisfaction, friendliness of a use and configuring of the UC products they deliver, and exceptionally low total cost of ownership for subscribers and consumers. ShoreTel's authorized representatives are well educated and deliver the expertise in providing ShoreTel's well balanced and simple product, paired with knowledge in other matters and industries, including WAN, call center, VoIP and data processing collaboration, all those elements attached with the sufficient coaching and support. ShoreTel's partnership club includes numerous success story tellers of customer experience highest levels. Only some 10 percent of ShoreTel distributors acquire such an award. "ShoreTel's UC applications and strategy itself are of unsurpassed simplicity of configuring and deployment and efficient technical support. The team is operationally effective and dynamic in bringing up the best-of-breed VoIP and telecoms support in digital communications. “We are cheerful totally to have our customers’ award ," stated Eric Peterson, President at Technology for Converged Technology Professionals.
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