World VoIP NewsDigium releases educational certification initiative for VoIP platforms
Digium releases educational certification initiative for VoIP platforms
Enterprise Digium, Inc., the manufacturer of Asterisk platform, has announced the general availability of the dedicated product named Digium Switchvox Support Engineer (dSSE), in a format of new certification initiative in framework of the award-winning channelling program.
This is a new training and educational project aimed at the dealing with all the potential kinds of troubleshooting and configuring setup for product Switchvox, company’s latest business telephony system and UC engine. In augmentation of specific on-demand videos and curriculums, this certification initiative is next move in the list of valuable Digium's partnership program, enabling all the associates to mount up their managed hosted service portfolios. This curriculum will be accessible for free of charge to all Digium Select authorised members. The dSSE is a sophisticated troubleshooting course created to teach endorsed partners on the appropriate methodology and efficient practices for installing Switchvox on maximum efficiency level. Partners getting dSSE approval mark , become eligible to forward their own powerful on-site management, making the improved customer configuration service times and advising. As the element of the certification algorithm, partners will know how to launch Switchvox in a LAN; cover all the security issues for their already installed VoIP network; figure out all those SIP parameters and impediments in a SIP call flow, as well as get the best patterns for troubleshooting Switchvox. "Promoting our rapidly growing partnership initiative, we look forward to be confident that our top partners have available all the networking tools and knowledge they shall have in order to effectively help their SMB clientele," explained Jim Butler, director of foreign channel sales at Digium. "The innovative dSSE certification makes all our community to expand services for our Switchvox UC tools and improve the technical support levels within our whole base. We are delighted to forward ahead this advanced curriculum as another step ahead on the sake of bonuses for our friends." The dSSE tutorials cover the topics as follows: Securing Switchvox, Advanced IVR, Troubleshooting and many more.
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