World VoIP NewsEnterprise JJC installs Avaya VoIP communications suite in Singapore hotels
Enterprise JJC installs Avaya VoIP communications suite in Singapore hotels
Company Jebsen, with its subsidiary Jessen Communications (JJC), being the business telecommunications solutions provider, has deployed Avaya’s VoIP telephony utility in the Singapore hotel network of Pan Pacific Singapore, operated by Pan Pacific Hotels Group.
"Jebsen is our loyal partner for almost one decade, and is well aware about our products and the way we are represented in industry," commented Tsi Lip Siong, VP Information Technology, Pan Pacific Hotels Group,"We have seen, that Jebsen specialists would install the most appropriate technology platform, that would support all the embraced facets of Pan Pacific efficiency transformation." JJC collaborated an organic VoIP telecoms hospitality suite instead of the legacy analogue Nortel telephony platform. Company also assisted to augment a voice mail and wakeup call features to the Avaya VoIP telephones installed in the rooms, and deployed the specific software-built JJC Applications Suite into the VoIP phones so that they can show up callers’ names and share some pieces of information, for instance weather forecast. When calling by VoIP phones, guests can make demand services by means of one-touch feature. Also, JJC's dedicated Comdasys Fixed Mobile Convergence application enables workers to be contacted within the corporate telephony extension directory on their smart phones or hotel-issued mobile phones. "The impressive eighty percent of back-end telecommunications are embraced within our premises," stated Tsi. "When corporate holistic wi-fi coverage and Comdasys engine is operational, our team can interrelate to each other without any extra expenditures or needs for third parties mobile providers." Avaya One-X Attendant application makes hotel’s personnel to work on universal centric use touch screen PCs. Avaya utilities also delivers elaborated operational insights for fast and timely decision making. "JJC has a very relevant comprehending of their clients' challenges and how technology can be forwarded to acquire all business targets. They have thorough knowledge for collaborating a broad spectrum of telecommunications nexte generation technologies, and offer superb adaptation tools for all possible circumstances," added Tsi.
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