World VoIP NewseZuce launches Unified Communications customer support web site
eZuce launches Unified Communications customer support web site
Enterprise eZuce Inc., the prominent provider of unified communications for the corporate market enabling social business and collaboration, has announced the official release of the eZuce Customer Portal.
The eZuce Customer Portal is cloud collaboration resource that makes openUCTM users to get valuable product knowledge, increase their unified communications awareness, and network within the openUC user community to share best practices and experience gained from their individual user practice. The eZuce openUC user community has grown up significantly over the past year and now operates with thousands of users worldwide since the beginning of openUC V4.2 in August 2010. Upon the release of eZuce openUC V4.4 in April 2011 users now have access to technology innovations that deliver business application integration such as Microsoft Outlook 2010 Add-in. The eZuce openUC user community boasts several Enterprise customers that have successfully shifted to the eZuce open communications platform including Colorado State University, Cedarville University, Charles River Development, Timco Aerosystems, and Sterling National Bank. The eZuce Customer Portal provide openUC users with the opportunity to enhance communications capabilities, improve system functionality, and expand their unified communications expertise by implementing core resources and tools including fast and easy access to Online Product Knowledge featuring user administration guides, white papers, brochures, and application notes eZuce openUC updates including beta programs, newsletters, industry articles, online communities, and social media feeds eZuce Training focused on technical best practices, tips and techniques, along with new technology innovations User Blog to post comments and feedback on open communications and other related topics to maximize user experiences Customer Forum to collaborate with openUC users via discussion threads on key subject matters that impact whole business processes to help improve productivity and lower costs Support Portal to submit new technical support cases and check the current status on existing issues raised by users for troubleshooting and quick resolution 'With the introduction of our eZuce Customer Portal we are committed to delivering the best communications experience and building social media communities for our users by providing them with productivity tools and a collaborative environment in which members of the openUC user community benefit directly through ongoing contributions and feedback.' Jerry Stabile, COO and Co-Founder, eZuce Inc.
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