World VoIP NewsFidelus releases the upgraded VoIP and Unified Communication console
Fidelus releases the upgraded VoIP and Unified Communication console
Company Fidelus Technologies, being the prominent Unified Communication and networking integrated solutions provider has released the overhauled Fidelus Console Operator, pretending to be as an easy-to-use replacement to Cisco Attendant Console.
Since 2002 Fidelius Tecnnologies works succesfully in industry of Unified Communications, keeping strong partnership and operational relations with Cisco Systems Inc. in order to forward on market Cisco Unified Communications products line.Fidelus Console Operator is appeared on the market as a dedicated desktop application that designed to assit the end-users to manage big volumes of calls and reroute them to the appropriate adressee. The improved version of Fidelus Console Operator cosnists with configurable directory fields, capability to import directory using a spreadsheet and much more innovative features.The solution also enables the administrator to see real-time availability for all users in the certain directory. It is a cost effective substitution to Cisco Attendant Console which is no longer supported following the release of Cisco Unified Communications Manager version 8.“This new product integrates feedback from many of our existing customers, partners and reselling bodies,” described the innovation Vlad Hrabrov, VP Software Engineering “We are quite sure this version to be a high-quality replacement to many of the essential features found in Cisco Attendant Console.” Fidelus offers to market an extensive portfoliov of products and services which include Technology Adoption and Migration Consulting services, the planning, development and optimization of projects and support services for Unified Communications services, among other such services. Fidelus's pruducts in framwork of Unified Communications concept has been developed to enhance client communication processes and to improve business productivity. The company was mentioned in industrial news as the winner of “Channel Customer Satisfaction Excellence” award from Cisco.It is also well performed in the industry of Microsoft's Office Communications Server / Microsoft Office Communicator and on the collaboration platform developed by IBM. This has provided the company with an expert and comprehensive understanding of each of these solutions and how these solutions can be incorporated into Cisco's Unified Communications Solutions
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