World VoIP NewsFinnish company EmblaCom launches innovative virtual VoIP PBX
Finnish company EmblaCom launches innovative virtual VoIP PBX
Finnish company EmblaCom, being substantial provider of turnkey and cloud-hosted VoIP solutions, has announced the release of dedicated solution EmblaAgent, as an effective virtual VoIP PBX. Company is set to launch the innovative virtual PBX service initially in Europe, Latin America and the Caribbean (LAC) regions.
The deployment of the virtual PBX in the LAC market will be a considerable asset that operators can utilize and leverage in order to provide innovative business services in the region. “This is a significant step ahead in operator business common marketing environment for the LAC region, and EmblaCom is merely proud to be the element of this giant progress,” stated Janne Sivula, vice president sales and marketing for LAC, in an specific press release. As most virtual PBX services are designed for needs of large companies, EmblaCom’s virtual PBX is innovative and standing alone in the fact that all entities, no matter what size and turnover, will now have access to the same operational features that were previously available only by large corporates. Since small and medium enterprises (SME) represent 99 percent of business in the targeted area, the ability to offer the EmblaAgent virtual PBX service enables these organizations a real rivalry edge against other virtual PBX operators.“Providing EmblaAgent as a cloud-hosted solution will provide tremendous operational advantages to our customers,” explained IIari Parkkinen, chief executive officer of EmblaCom. “EmblaAgent is a way to the marketing success as EmblaCom’s products are most profitable services in our customers’ portfolios. ”With EmblaAgent, multiple telephone numbers such as mobile phones, landlines and VoIP terminals are combined under one manageable number; reducing the number of lines needed in a company. Virtual PBX systems generally provide call-routing services via the Internet that way any calls that are processed by the system will be properly directed to an employee who can best help the customers with their individual needs. These takes away any technical issues or long call wait times that customers sometimes endure when trying to reach an enterprise. In addition, the virtual PBX system allows organizations to set up voice menus, call queues, call distribution methods and voice announcements. Mobile operators are invited to view the new virtual PBX service in person, as the company is currently at Mobile World Congress in Barcelona which is taking place until March 1. EmblaCom is located in Hall 1at booth #1E19.
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