World VoIP NewsIntelePeer forwards all-in-IP communications solutions
IntelePeer forwards all-in-IP communications solutions
Enterprise IntelePeer,Inc., being quite a famous industry player in sector of on-demand, cloud-embedded VoIP telecommunications, has announced that global vendor LiveOps, manufacturer of cloud based contact center and customer support products and tools, has joined IntelePeer's initiative entitled as a Fluent Federation-as-a-Service (FaaS).
This project is designed to empower companies to rearrange their contact centers into massively versatile, resilient, highly scalable and, most important, affordable cloud-operated contact centers. The arrival of IntelePeer to its partnership base makes LiveOps to deliver for their joint customers a massively reliable pool for delivering high quality, innovative and disparate VoIP and IP activities and services, as well as to get all the benefits and unprecedented cost effectiveness of VoIP industry. The combining of marketing effort of LiveOps and IntelePeer is being reported just after recent of IntelePeer move to be selected by BroadSoft, the prominent worldwide provider of IP built telecommunications services, to bring up a comprehensive, interactive VoIP experience for its entire huge and disparate customer base. "Being a cloud contact center infrastructure provider for task-critical customer support, it's extremely important for us to combine the efforts with best-in-industry service providers. By adding the IntelePeer into the list of our partners, LiveOps is getting efficiently aligned for next-generation concepts and technologies," boasted Mark Westover, VP Finance and Operations at LiveOps. "I would like to mention one of the main advantages of the LiveOps infrastructure, which is the ultimately cost-efficient cloud. IntelePeer's service makes our organization to forward an substitution to the classical PSTN with much more features and capabilities, as well as better performance." Entities like LiveOps and BroadSoft are dynamically changing their customers' telecoms experiences by bringing up a well-marked pace to the arrays of excellent services, as well as traditional voice comms across an all-IP technology design. This transition is demonstrated by the indicators of VoIP communications specified for residential and business deployments, which shows up the trends, when VoIP products are preventing the need to handle expensive legacy PSTN endpoints. "IntelePeer's specific and dedicated Fluent federation service makes companies and VoIP technology operated call centers around the globe to just connect their federated VoIP networks, pave the way to leveraging good services, minimise costs of connectivity," added Margaret Norton, GM at IntelePeer. "The powerful product from our company enables contact centers to forget the jams and impediments of regular daily communications and put all the freed efforts and energy on providing a corporate level customer services." IntelePeer's platform, which supports numerous features, good-quality services within public or private IP connectivity, uses the scaling taxonomy of the cloud. Company CloudWorx also use the benefits of the company's specific SuperRegistry interface with almost half of billion phone numbers and handles intelligent call re-transmitting and management procedures that are designed for merely billions of comms sessions per month, when covering also the concept and approach of multi-modal communications of all kinds, such as wireless, wire-lined, VoIP service vendors, call centers and enterprises of all industries.
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