World VoIP NewsNACR uses universal Ingate's SBCs for efficient VoIP communications
NACR uses universal Ingate's SBCs for efficient VoIP communications
Famous telecoms solutions vendor NACR has implemented a corporate Session Border Controller developed by Ingate Systems, specifically designed for a huge call center facilities.
The Ingate’s product is entitled as Ingate SIParator 95, as a powerful heavy duty SBC that covers all the aspects of stable and secure SIP connectivity, including SIP trunking and disparate Unified Communications products in framework of the corporation call center, for instance. The appliances SIParator 95 is capable to provision up to 1,800 simultaneous voice calls and executes 50 call setups in time period of a single second. As the legacy utility NACR used a heavy-duty dialer platform, that is collecting and provisioning inbound phone calls by means of SIP trunking. Once upon a time the company needed to work only with a limited amount of SIP trunks, however, the situation has changed, when the demand has grown to execute 30 calls per second or even more. The legacy SBC, which was constrained by 15 calls per second, could not to take on the bigger load and call denials were presented very frequently, thus minimising the operational efficiency. The outcome of iinnovation is expected to be an increase in call volume with minimised drops. “The NACR was seeking for an immediate solution to sooth all the augmenting amounts of calls,” explained Tom Roel, Technician at NACR. “We went through the marketing landscape and found that Ingate delivers the most cost-efficient Session Border Controller that would be suitable with the expected system’s setup. Deploying of the Ingate was an easy activity. Any customer likes intuitive administration, the Ingate staff is an excellent partner to work with.” The Ingate’s SIParator’s Proxy delivered operational codecs normalization and TCP to UDP migration, thus ensuring truly secure, resilient data processign. Ingate also promises sophisticated security functionalities to ensure business-level security for any kind of SIP trunk traffic. “Ingate SBCs make easy and reliable SIP trunking,” boasted Steven Johnson, President at Ingate. “We are amazed to cooperate with NACR in bringing up SIP environment mounts that address universal spectrum of needs.”
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