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3Com, IBM extend VOIP/messaging interoperability
2007-03-28
The interoperability package includes 3Com's VCX VoIP platform, running as a virtual machine on IBM System i servers, along with Lotus Sametime -- a real-time presence, instant messaging and conferencing server -- also running on the same box. The companies say the combined offering gives businesses based on System i a consolidated, well-integrated convergence platform for integrating VoIP with business applications, while simplifying system management. The companies also announced a software development kit to promote VoIP integration for software vendors writing applications for the System i.
3Com's VCX is a Session Initiation Protocol-based IP PBX, audio conferencing and voice mail platform targeted at midsize and large enterprises; it can to scale to more than 10,000 attached IP phones or softphone clients, the company says. In October 2006, IBM and 3Com began shipping System i servers with the VCX running as a Linux logical partition image on top of IBM's POWER Hypervisor virtualization layer.
The integration of VCX and Lotus Sametime, running on the same System i server, will let users create VCX-based VOIP conference calls by dragging names from a Sametime directory into the VCX conferencing application. Users also can click on names in Sametime to dial coworkers by phone. Presence information in Sametime now displays if co-workers are available via phone, or if they are on a call.
IBM says the VCX is more tightly integrated into its messaging and collaboration software as well; VCX now uses the directory as IBM Sametime/Domino/Notes applications. Voice mail messages in VCX are stored in Lotus Notes' native message format as well, allowing for better integration of voice mail/e-mail integration for unified messaging. (VCX servers previously converted voice mail to IMAP objects, which were picked up by Notes servers -- a less-efficient process, IBM and 3Com developers say).
The VCX/Sametime interoperability also extends to 3Com and IBM software running on stand-alone servers. (3Com ships VCX systems on a Linux-based appliance, and IBM's Sametime runs on a variety of operating systems and server hardware). The 3Com/IBM interoperability effort follows similar team-up efforts among collaboration and messaging software products, such as IP PBX and voice mail systems from Avaya, Cisco, Nortel and Mitel, and messaging platforms from IBM and Microsoft.
The VCX/System i product starts at US$ 37,900 for server hardware and software. Sametime starts at around $ 55 per user for a one-year license
By Phil Hochmuth
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