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Jangl Sets Up VoIP, Email Network for Facebook Community
2007-05-28
Is there someone you would email but might not necessarily always want to talk to? If so, you might be a good customer for the service Jangl announced this week. It uses email and VoIP to provide free virtual phone numbers that work for just the two of you. You needn't know each other's real numbers, and you can cancel the virtual ones at any time. It's made to order for relationships you're not sure will last long or for those you want to last but don't want to pay long-distance rates for.
Setting up the numbers is simple. You enter someone's email address on the Jangl Web site and then put in your own email address and phone number. Jangl immediately gives you a local number to call that person. You can leave them a voice mail message right away. Jangl then sends the person an email on your behalf. It says you want to talk to them and provides a link to a page where they can listen to your voice mail. A link on that page lets them register to get a number to return your call.
The two numbers work only for calling each other to and from the real phone numbers you’ve registered, but are not revealed to each other. Either of you can have calls from the other ring your real phone or go to Jangl voice mail. Either of you can block calls from the other for as long as you like. Either can also delete the other's number — and the relationship — permanently. Or, if things work out, you can keep using them forever.
The service will work best for those who are always near their registered phones — such as people whose lives revolve around their cell phones. It is also a useful service for those starting, stopping and changing relationships a lot, not to mention those who want to save money on phone calls but want to preserve relationships they have. In short, it's ideal for the young tech-savvy generation that is famous for its enthusiasm for online social networking and dating.
Therefore, it's hardly surprising that Jangl has just announced a deal that integrates its service with the Facebook platform, making it available to Facebook's 24 million members. A Jangl widget associated with members' email addresses allows them to initiate contact, after which both members are enrolled in the new email-based service.
Jangl built the new service, for the most part, directly on the earlier version that had already brought them considerable success in the online networking/dating world. That version, which proved particularly popular with users of Match.com, required users to give each other their Jangl IDs. Each then had to go to the Jangl Web site to get numbers for calling each other. Some users found the service rather impersonal, however, considering the site was geared toward people looking for closeness.
The new approach is decidedly friendlier. If you receive an invitation to talk, you need merely click to hear someone's real voice and decide whether to reply, without having to say a word. If you like the sound of his or her voice, you just click again and get a phone number. As a result, you can still easily keep potential bad relationships at a safe distance.
This service also works for those who already have existing, but geographically distant, relationships, since these same simple steps will let them talk overseas for free, forever. Jangl pays for the local numbers and the long-distance calls, using Global Crossing for long-haul transport. Jangl doesn't, incidentally, use all that many local numbers. The same virtual number can serve multiple users, as long as they're calling from different caller IDs.
In the tradition of VoIP pioneers such as Skype, Jangl expects to cover the cost of providing free services by making money on value-added ones, according to CEO Michael Cerda. Future releases will let users initiate contact by entering someone's IM number or ID, he adds.
This service should make a lot of people happy, not just because it helps them develop new relationships around the world, but also because it helps them preserve old ones.
By Robert Poe
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