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VoIP Regulation Could Kill Indian Call Centres 2006-12-08
The Indian Department of Telecommunications is planning to shut down the use of cheap VoIP services by the country`s Business Process Outsourcing. The trouble is the Government feels like it is not getting its cut.

VoIP is not illegal in India, but while local VoIP service providers are required to pay a 12 per cent service tax and a 6 per cent revenue share, company`s like Vonage, Skype, Net2Phone and Yahoo are getting away Scott Free.

It plans to catch out the call centres illegally using the off shore services by getting Internet Service Providers to dob in a VoIPer.

Of course the Government is not only pointing the finger at the lost revenue, in true terror form, the country is pointing to the "serious security threat" posed by these unlicensed services.

The danger for the Indian Government is that if they tip the cost structure of India`s thriving Call Centre and other Business Process outsourcing operations too far, the world`s company`s and multinational may find another location to do their offshoring. 
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