World VoIP NewsOne Call Medical rolls out innovative cloud based interactive portal
One Call Medical rolls out innovative cloud based interactive portal
Enterprise One Call Medical Inc. (OCM), US leading industry player in specific services for insurance marketing segment, has announced the release of its dedicated provider portal for operations in associated healthcare diagnostic network
This innovative online portal deploys OCM network providers to have provisional online access to data and to mutual information exchange, patient scheduling, claims procedures and handling, dynamic authorizations, and other functionalities.The employees rewards and compensation as well as healthcare environments have often faced restraints in processing inquires for diagnostics, for instance electromyography, MRIs, and CT scans, with related time delays in their back-office provisions and feedbacks processing. OCM now eliminates all these potential issues with functionalities of robust portal. Stephen Ellerman, vice president at OCM, explained: "In modern rapidly changing healthcare industry we're highly aligned to the problems our diagnostic vendors face. From the bottom line we have collaborated with our providers across the portal designing process to better comprehending their demands and ensure better efficiencies with our partners. To back up most busy practices, we deployed web-based capabilities to make their departments to experience a more convenient approach of doing business with our company. During the beta period solution was well accepted, and within last quarter more than 1,300 OCM providers have ordered the portal for further deployment. This rate of receiving is an apparent evidence of good start." OCM's provider portal backs up an intuitive, amazingly simple interface. OCM network providers endorses individual user names and passwords for secure access to the portal. As it was before, calling and fax procedures provisioning was time-consuming, however, since now providers can access the same data within OCM portal in an effective and rapid manner. Having regular on-demand access, providers’ offices are prevented from anxieties about operating within regular call center working hours. The utility ensures truly interactive tools of Patient’s exams management, viewing all of their OCM-scheduled exams and other elements of appointments, rescheduling can be executed if needed. Solution can effectively upload associated medical reports, manage claims, provision authorizations and many other functions. The application is an element of OCM's overwhelming IT strategy that targeted to leverage best-of-breed technical solutions and next generation platform to optimize performance indicators. Anthony Cuva, CIO at OCM, stated, "We marked out the key IT priorities that supposed to meet customer and provider networking expectations, as well as deliver dynamic monetary value. Our modern web-centric approach enables both customers and providers to get all the pluses from our superb service. The IT initiatives not only enhance daily operations with our partners, but also pave the way for our future growth and expansion, when additional services will be integrated into our product line."
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