World VoIP NewsOPNET explains the most important issues of Unified Communication approach OPNET explains the most important issues of Unified Communication approach

OPNET explains the most important issues of Unified Communication approach


OPNET explains the most important issues of Unified Communication approach
The concept of Unified Communications, in particular the real-time approach of this concept, is unique due to the capability to sooth the average user expectations. Efficient handling of UC is extremely important as it is devoted for service availability and operational performance, not compromising the issues of UC security and regulatory compliance.
“Finally , the user expectation is real-time telecommunication services being accessible always and at any time,” stated Gurmeet Lamba , VP Unified Communications Management, OPNET in an dedicated press release. For instance, if your phone is disconnected you can’t forward a phone call. An average user has an expectation that the telephone should operate always it’s utilized. If you call friend on a cell phone, but the voice is lisping, you are not able to conduct your conversation. In both of these examples, the service performance is not sufficient to meet the user’s expectations. “The ultimate reason why the user expectation is quite high is due to being that critical to the users in usual daily surroundings,” said Dave Roberts, director of product management at OPNET. “Your car should ignite, your lights should be on, your toilet should run.”The approach of end-to-end in UC industry means handling and monitoring the span and the depth of all elements deployed in delivering a successful communications mode. In order to do it in modern world, there are numerous components that are impacting the process. For example, in order to forward a conference call, all participants’ telephones must be operational, the network to the conferencing server must be on, and the related server also must work as required. End-to-end handling and control means getting absolute transparency and performance of each single element involved in the full communication interaction. The span of UC consists of the specific tools --messaging, conferencing server, hardware, call management servers. The depth could be described as a client such as a phone or a software on your PC, the specific configuration of the application, cloud server, and the physical one. “You can view the technology package from bottom line to very top and from both directions. All of it should work,” continued Lamba. “Telecommunication is the lubricating oil that prompts everything to act.” Once it appears to be the most perfect End-to-End Management and Monitoring UC solution ever introduced, Dave Roberts from OPNET, boasted, “The first aim could be to have complete 100 percent visibility to all of the data and information at any time. You would have to be aware about each configuration of all components that are involved with the communication environment and all the stages of everything happening on the network at any particular time period. And afterwards, it would have to have a methods to correlate and deploy that data to do to a basic things including figure out a problem, scrutinize data to find the root cause of the problem and fix it.”


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