World VoIP NewsOptimum Ligpath releases new VoIP hosted service in New York area
Optimum Ligpath releases new VoIP hosted service in New York area
Company Optimum Lightpath, being the substantial industrial player in matters of Ethernet-based communication solutions in the region of New York area businesses, announced the general availability of its next-generation Optimum Lightpath Hosted Voice application. The cloud-based phone service is created for mid-level market and big companies and offers a well leveraged set of new features, such as capabilities to keep mobile workforces flawlessly connected on their movement.
It is built on the principle of flat-rate pricing, requires almost no any upfront costs and operates over Optimum Lightpath's 100 percent fiber network. The service is being traded as a dedicated add-on to Optimum Lightpath's popular Internet Voice Bundle. It contains additional Internet bandwidth to backup phone calls and a range of phone minutes of use packages. The service also ensures free calling to other Optimum Lightpath Hosted Voice customers and maintaining HD Voice. It is user friendly enough to be operated and handled by non-technical staff and includes a sophisticated feature set tailored for end users, system administrators and receptionists, enabled by Metaswitch's MetaSphere multimedia application server, such as Auto attendant, voicemail (urgent message to email or mobile), class of service (restrict long distance, toll or premium), authorization codes, abbreviated dialing, speed dial, one-touch transfer, call park, call forward, do not disturb, directed call pickup, selective call treatment, multiple station/bridged line appearances, music/message on hold, incoming fax server. The application fully ensures the convergence: Unified messaging (voicemail to email and fax to email), soft phone integration, widgets, visual voicemail. The feature of Mobility: Find me/follow me, remote phone, app support for Android(TM), Apple iOS(TM) and BlackBerry.Collaboration: 3-party conferencing and Meet-Me audio conferencing, featuring web-based and Apple iOS support. "For about two years, Optimum Lightpath Hosted Voice has seamlessly delivered value, flexibility and control to mid-market and large businesses, while helping them reign in voice costs and eliminate phone management headaches," said Julia McGrath, Senior Vice President of Marketing and Business Development, Optimum Lightpath. "For our most recent Hosted Voice offering, we have spent huge amount of time learning more about what businesses desired from our service, how they expected to acquire it and what features would help boost those using it. The practical outcome is our next-generation Optimum Lightpath Hosted Voice."Through extensive research, Optimum Lightpath assured, that mid-market and large businesses have increasingly growing communications needs, but not always the necessary budget or dedicated IT staff required to operate the latest voice systems. Optimum Lightpath Hosted Voice was specifically designed to eliminate these critical impediments by means of a cost-effective, high-performing IP-PBX system that is devoid of typical heavy management requirements and upgrade costs. The service includes a powerful Web-based management portal that makes it simple for businesses to make real-time changes to the system from anywhere, also eliminating ongoing administrative fees. Optimum Lightpath will also provide, install, maintain and support new Cisco IP phones and all other equipment necessary, such as Power over Ethernet switches, to manage the service. All installations are backed by a thorough LAN assessment, certification and remediation to ensure quality of service. "Businesses are always seeking to free themselves from the complexity associated with successfully installing and maintaining a dynamic voice service that supports the latest in collaboration, mobility and messaging," said Elka Popova, Program Director of Information and Communications Technologies, Frost & Sullivan. "A hosted voice offering such as Optimum Lightpath's that makes it easy to purchase , implement and support most advanced communications and collaboration utilities is becoming the smart selection for more companies. We are looking forward to see the market for hosted communications continue to grow as customers increasingly acknowledge the value and efficiency such services deliver."
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