World VoIP NewsSiemens Enterprise Communications Introduces OpenScape UC Server Xpress for Mid-size Enterprises
Siemens Enterprise Communications Introduces OpenScape UC Server Xpress for Mid-size Enterprises
Siemens Enterprise Communications has introduced recently OpenScape UC Server Xpress, a streamlined VoIP , UC and contact center application targeted for marketing to midsize businesses with between 350-1,000 users and having the open hierarchy to be scalable for future growth. The product is available just via the Siemens Enterprise Communications' reseller partners. OpenScape UC Server Xpress delivers an affordable, customer configurable UC solution within reach for the mid-market enterprise.
Midsize businesses face all the array of the challenges that theses large enterprises do, with the vital requirements to minimize operational costs and foster productivity. They also normally demand a solution that is relatively simple and fast to deploy and utilize, so OpenScape UC Server Xpress has been created with crucial applications pre-configured such as OpenScape Unified Messaging, OpenScape Conferencing, OpenScape Contact Center and a completely featured OpenScape Voice solution. Tailored pre-configuration minimizes the deployment relayed risks and the actual time needed to install and make it workable. This helps keep start-up costs down and gets the mid-sized enterprise working with the advanced applications they require. Designed to get deployed in matters of hours rather than days, channel partners can quickly get customers up and running, facilitating revenues in return on previous investments.
OpenScape UC Server Xpress contains innovative tools to make partners to improve deployment efficiency and customer service. OpenSmart Customer Data Collection catches up customer-specific information such subscriber data, dial plan and routing, and works out a large provisioning configuration file that is integral element of the pre-staging of the solution. Further on, a new Web-based community site for support organizes a forum for partners to share the best practices expierence for customer deployments, and ensure the on-line access to services and files, troubles management manuals, a hotline for hot priority quests, and a surfable knowledge database. Based on the award-winning OpenScape Voice, OpenScape UC Server and OpenScape UC Suite solutions, OpenScape UC Server Xpress delivers all of the operational and maintenance capabilities customers and partners have come to expect. This includes the OpenScape Deployment Server, which provides Auto Phone configuration capabilities, and the Common Management Portal, which allows for the management of all OpenScape UC Server Xpress solution components.
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