World VoIP NewsTelchemy releases innovative VoIP quality monitoring tools Telchemy releases innovative VoIP quality monitoring tools

Telchemy releases innovative VoIP quality monitoring tools


Telchemy releases innovative VoIP quality monitoring tools
The daily process of VoIP monitoring and efficient management is crucial for companies that embrace a VoIP telephony service.
The ultimate importance of VoIP monitoring is based on potential negative impact imposed by possible VoIP downtimes and insufficient, thus downgrading the productivity of particular business. Polycom is an innovator in matter of VoIP monitoring solutions and applications. One of the last move in relation of this is the decision of Polycom to include VQmon/EP from Telchemy as an integral feature into the Polycom’s three series of VoIP phones, making Telchemy's SQmediator to accumulate and report VoIP dynamic performance statistics on each particular phonecall. This innovative capability makes Polycom’s customer base to implement a user friendly performance management platform, that figures out all kinds of potential problems. "Voice communications are extremely important task critical element of many businesses activities," explained Alan Clark, CEO at Telchemy. Being the vendor of VoIP and IP video performance management applications, Telchemy delivers on market such products like VQmon, SQprobe, SQmediator and DVQattest series of VoIP quality monitoring and analysis software solutions. It is the very first industry player to roll out VoIP and video IP performance handling algorithms that measures the factual effects of network hassles and has resulted by the creation of VoIP operational parameters measurement and handling protocols. Clark added, "We greet the tight partnership with Polycom as their massive records in providing real HD quality voice and video conferencing engines collaborated with Telchemy's dynamic dedicated performance handling and analysis technology provides a stable and operationally proven tool for the corporate service providers." Solution entitled as VQmon, is an organic agent, executes on-line call quality evaluation for VoIP phone calls, brings up MOS scores as well as an array of diagnostic packages. VQmon is the pioneering embedded engine that completely supports the two protocols of RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) ones, and is capable to get the data on transient VoIP problems. Also, SQmediator takes voice quality reports particularly from Polycom VVX 500, 600 and 1500 IP phones, as the attachment to fully licensed SoundPoint IP Phones, it demonstrates on-line correlation with end-point clients or locate and supports problem finding across its Web-based boards. SQmediator is highly scalable, designed to address stringent regulatory and financial security requirements.


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