World VoIP NewsTelecom New Zealand tempts wary customers with money back offerTelecom New Zealand tempts wary customers with money back offer

Telecom New Zealand tempts wary customers with money back offer


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Following a series of serious network outages earlier this year, Telecom New Zealand had suspended promoting its new WCDMA based network, but says that upgrades now mean it can restart marketing the service again.
­The relaunch comes with the introduction of a 30 day trial offer.

Customers who sign up to an eligible 24 month plan when purchasing any XT mobile or Mobile Broadband T-Stick, can return the product within 30 days if they are not completely happy with their experience of XT - and receive a refund.

Telecom Head of Mobile Marketing Liz Wilson said they are launching the trial as the company has full confidence in the performance of the XT Network. The company has spent the past few months upgrading the network, which was originally supplied by Alcatel-Lucent.

Ms Wilson says the Risk Free Trial is available to both individuals and small-medium businesses, and to Telecom CDMA network customers upgrading to XT, as well as new customers to Telecom.

The launch of the Risk Free Trial will be supported by a marketing campaign featuring a range of Telecom team members from across the country.


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