World VoIP NewsTelefonica selects Convergys to support its multinational customersTelefonica selects Convergys to support its multinational customers

Telefonica selects Convergys to support its multinational customers


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Convergys Corp has announced that Telefуnica International Wholesale Services has chosen its Smart BSS Solution to support corporate customers of its International Services business.
­The solution includes a license contract for Convergys Rating and Billing Manager and implementation services.

Telefуnica International Wholesale Services manages the central services platform supporting Telefуnica Multinational Solutions catalog of end-to-end telecommunications services including voice, broadband, IP, and mobile services, to its MNC customers.

Convergys Rating and Billing Manager will support Telefуnica's MNC customers with end-to-end multinational real-time rating, billing, and reporting for fixed, mobile, and data services. Convergys' Professional Services team will implement the solution.

"Our extensive rating, billing, software, and services experience enables Convergys to deliver a solution that will drive accurate, real-time rating and billing for Telefуnica's MNC customers. These customers will also benefit from call detail records that are consolidated onto a single platform for efficient and easy reporting," said Riki Allon, Senior Vice President and General Manager, EMEA.


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