World VoIP NewsTransNexus helps to upgrade class 4 wholesale VoIP infrastructure
TransNexus helps to upgrade class 4 wholesale VoIP infrastructure
Company TransNexus, as the prominent industry player in matters of VoIP Management software has deployed a much faster class 4 wholesale routing and reporting utility for enterprise Shah Communications. Shah Communications has faced a lot of operational challenges related to the operational quality of services within their network.
The organization reported to spend a lot of efforts to mitigate customer complaints, due to relatively poor networking performance, dropping cases, and that was not an apparent instance to figure out the root causes of all the faulty operations. Also company faced the regular practise to impose a massive load on the database, thus causing the system outage. Shah has demanded a more comprehensive and rapid class 4 wholesale routing and reporting platform, with the final encounter of remedy in framework of a professional trade show, where the company got the initial information on TransNexus’ Routing, Operations, and Billing Support System (ROBSS), consisting with the OSPrey routing server and NexOSS software. The system also delivers to Shah complete ample featured, least route appliance with dynamic quality service routing management. Also, the NexOSS solution ensures a centric, highly scalable routing platform with effective, friendly-to-use streamlines and quality of service reporting. An enhanced advancement is NexOSS’ capability to efficiently update reports as it track down CDR’s in the on-line mode; more than 60 detailed reports are available immediately, as well as deliver easy access to elaborated information about network performance and route provisioning quality. NexOSS also fix up call signaling performance and call quality from deployed R-Factor, MO, Jitter, Average Packet Loss, and Delayed statistics. This enhanced solution completely guarantees that Shah get all the knowledge about faulty performance as soon as they impose, in addition to making clear that no network issues negatively impact customer service levels. Since implementing TransNexus’ ROBSS, Shah Communications has figured out a considerable difference, specifically in operational timing and expenditures savings. “Instead of losing time on troubleshooting, the TransNexus product brings up a real time notifications, so we know what’s going on with providers,” stated Kamal Shah, CEO of Shah Communications. “I see all my statistical data right on the screen. When a client calls with an issue, we actively know it and are working there. We never had this kind of internal and outer insight with all our earlier deployed products. In addition, the TransNexus solution is affordable.”Shah also declared the plans to grow up the implementation of the TransNexus ROBSS system.
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