World VoIP NewsUK company Synety Ltd. deploys innovative VoIP services for SMBs
UK company Synety Ltd. deploys innovative VoIP services for SMBs
Experts of modern telephony technologies offers secure cloud-integrated VoIP PBX software with the unlimited models and bundles of call recording, Outlook incorporation and comprehensive call handling functionalities. Company SYNETY Ltd., the hosted VoIP communications and associated services provider, has announced the release of CloudCall, dedicated configured business telephony utility.
CloudCall ensure any organisation of any size a completely featured, hosted PBX service that can be deployed up in matters of several minutes. CloudCall operates as an unique phone system in framework of a broadband bandwidth, implementing either SYNETY VoIP cloud or softphones, or other set of particular VoIP handsets. There is no any requirements to buy, install or maintain additional software, and no extra costs or hidden investments or support costs. Additionally CloudCall can expand the provisioning functions and working capacity of any telephony system with an attached phone number. As well as complete PBX and comprehensive set of call handling features, CloudCall contains unlimited voicemail and cloud call recording capabilities, which ensures immediate access to any inbound and outgoing calls for tracking, viewing or training purposes, even decades after the calls were processed. Solution also features inbuilt CloudCall Click for Outlook, a specific application that smoothly brings up voice calls along with Outlook, enabling full records of processed conversations and accessed in Outlook as conveniently as regular emails – making it excellent for marketing or service operations. A working version of CloudCall Click is also being designed to integrate with Gmail users. Mark Seemann, CEO of SYNETY explained: “CloudCall has massive convenience for smaller companies due to its operational focus on their business operations, without the anxieties of choosing, buying, integrating and managing a PBX, or buying the air time for line. It’s also could be lucrative for entrepreneurs possessing already a phone system but desire to quickly grow up overall call capacity, or add functionalities without the upfront payments or overheads. It can save hours per month by means of efficient handling and management of calls, and empowers any sized company the advantages of enterprise-level telephony on a low-cost, pay as you go model. ”For instance, Genius Money, a payroll and hiring vendor, deployed CloudCall to replace its current Mitel PBX. Managing director from the company stated: “We had expanded our activities and sought for a phone system that would work throughout any IP network and that could be augmented on-demand. We desired also the capability to record phonecalls, and to search recordings in the same manner as regular email search. CloudCall was deployed in a few minutes and installed, adjusted and running in matter of 2 working days, with the monthly service charge costing less than we were spending on British Telecom phone lines. We received an immediate ROI along with improving staff efficiency, customer service and whole versatility. ”In addition to massive time-saving, efficiency driving cloud recording and Outlook involvement, CloudCall features a spectrum of call handling and transferring options such as fully-featured voicemail which can provide recordings as audio file attachments; integrated IVR / Auto-Receptionist to work as an first contact agent and many others, such as Built-in call queuing to boost up customer experience in marketing or specific support; Group calling and interest groups, which is click-to-call-back function enabling sales or support calls straightly from consumer’s website; Fax2Email service for delivering incoming faxes as PDF attachments to email, enabling incoming faxes to be stored and managed. Outgoing faxes are being sent thru existing fax apparatus and numbers through an adapter, which can save massively on line rental per year.Retains your current geo-numbers, or SYNETY can ensure a selection of telephone numbers including Freephone, corporate, local call, and country adhered numbers.Reporting and overlooking on usage and activity by user- High availability and security: the CloudCall applixation is hosted by CloudCall, which is also available in two other versions for consumers that may not need a full set of features: CloudCall SOHO, a simplified version and CloudCall Entrepreneur.
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