World VoIP NewsUK printing services company Prism deploys VoIP hosted solutions from FoehnUK printing services company Prism deploys VoIP hosted solutions from Foehn

UK printing services company Prism deploys VoIP hosted solutions from Foehn


UK printing services company Prism deploys VoIP hosted solutions from Foehn
Company Foehn, a prominent provider of unified communications (UC) and hosted VoIP services, has announced that Bristol based UK company Prism, a print production and office supplies enterprise, has deployed the Foehn UC system in order to support the company’s fast marketing expansion following the launch of a new site in Melksham, Wiltshire.
Company Foehn, a prominent provider of unified communications (UC) and hosted VoIP services, has announced that Bristol based UK company Prism, a print production and office supplies enterprise, has deployed the Foehn UC system in order to support the company’s fast marketing expansion following the launch of a new site in Melksham, Wiltshire. Upon the opening the new store location, Prism also has committed to employ a team of home-based workers. The print application company, which has been in business for over 140 years, was in seek for an open taxonomy scalable system that would empower mobile workers to work efficiently. Having integrated Foehn’s unified communications application that includes hosted VoIP solutions, Prism becomes capable to support better customer service and helped the company work as a single entity throughout numerous sites. Additionally, Prism relied on Foehn to improve the whole arrangements of the data connectivity to support its current hosted desktop utilities more effectively, as well as massively reduce common expenses.“We now have an intelligent overflow system set-up between the customer service teams at both our main sites which means inbound calls into one site are automatically rerouted to the other site after a series of rings. Essentially, we can work and manage all procedures as if we're all based in one location," said Will Griffin, IT manager at Prism, in an official statement. The integration of the communications system included setting up a completely secure connection from Prism's office and home worker locations to Foehn's hosted VoIP telephony platform. Foehn delivered to the Prism a symmetrical leased line that supports well-proven high-quality VoIP solutions. Having these solutions, Prism also acquires advantages from heavily enlarged and expanded downloading and uploading data connection speeds. Foehn’s hosted VoIP solutions also consists with specific services such as voicemail to email in order to help Prism’s sales staff improve productivity while moving somwhere."There were numerous features that we could do to help Prism's previous infrastructure and we've installed a system that should address merely all their needs," James Passingham, CEO and founder of Foehn added. "Prism's old phone system reached the end of its life and it's rewarding that we can promise them reliability as well."


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