World VoIP NewsUS Department of Health and Human Service selects Marycom
US Department of Health and Human Service selects Marycom
Maricom Systems, Inc. announced that it has been awarded a $9.6 million contract, in case if all options and requirements will be executed, with the US Department of Health and Human Services (HHS) to deliver Contact Center operations for the Early Retiree Reinsurance Program (ERRP).
Congress endorsed so called the Early Retiree Reinsurance Program (ERRP) under the Affordable Care Act on March 23, 2010 to encourage the retention of employer- sponsored health benefits coverage and to lower cost of these benefits to early retirees and their families. The ERRP is targeted to reimburse employers and other dedicated plan sponsors for a portion of the costs appeared in offering continuous group health benefits to early retirees and their eligible dependents.
Having the ERRP Contact Center award, the Maricom will handle telephone and written inquiries, and requests for other forms of technical support. The ERRP Contact Center will be designated as a single point of contact for all the plan sponsors, and will be crucial to the program's good performance.
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