World VoIP NewsVerizon commences innovative project of VoIP PBX for SMBs
Verizon commences innovative project of VoIP PBX for SMBs
Verizon is releasing its first fully hosted VoIP PBX service for the segment of small and medium sized businesses with the support of company’s indirect sales channel.
Entitled as the Virtual Communications Express, the service was rendered available for acquisition since Oct. 5, and has been in dynamic trials within the time period of three months in framework of Verizon Indirect Solutions Partner (VISP) network, explained Janet Schijns, VP of Mid-Market Solutions and Alternate Channels for Verizon Enterprise Solutions. Schijns stated than Verizon is looking forward to prompt indirect channels to distribute the service either. The carrier actively taught its agents ahead of the direct sales force and is launching specific marketing projects for agents. Schijns explained that the release has been of a extremely collaborative nature; associates helped the company with smoothing up its hone approach for the product, for example. "This demonstrates the first of many solutions that will be absolutely channel-targeted,'" she said. Verizon has developed the service to SMBs, organizations with 20 up to 1000 employees, for the initial stage. The technology predecessor was only designed and mostly available to large companies. Virtual Communications Express conjoins VoIP application from Verizon with Broadsoft’s cloud platform to deliver merely unlimited telephony services as well as functionalities of simultaneous ringing; video/voice-mail messages; service of “Office Anywhere," which re-routes incoming phone calls from an office to a mobile or home destination and displays outgoing calls as forwarded from an office telephone number. The service also is attaché with inherent classical PBX features, such as specific groups and calls queuing. Also, Virtual Communications Express can be paired and conjoined with Google Apps to launch capabilities, such as virtual presence of Google consumers and “click-to-call" from email, calendars and chat. Managers can endorse and manage user-feature accessibility across a specific online engine. Additionally, employees can handle their telecommunications from the cloud or their desk phone to mark up where they are expected to be reached – whether in the headquarters, or on a mobile device. Integration with Android and iOS operating systems is planned for early 2013 so that users will be able to also use the collaborative features from their mobile devices, Schijns said. In order to use the service, clients have to have a Verizon-certified telephone, most likely Polycom, and a Web connectivity from broadband provider. The price of the service is $35 per month, per subscriber, plus the cost of the phone. Commissions to distributors are upfront and are the percentage of the whole deal value and the partner's earned credits in the VISP program. Schijns stated she is confident that a service will be attractive to telecom agents." They can deploy any network provider they want, which bring them the power to serve clients that normally use multi-layered networks due to the locations of their offices, for instance.
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