World VoIP NewsVirtel Voice releases new multifunctional cloud based VoIP PBX
Virtel Voice releases new multifunctional cloud based VoIP PBX
Telecommunications Company Virtel Voice has initiated services for small to medium-sized businesses with the release of its cloud communication application that integrates VoIP with either a web-based or virtual PBX.
Since 2009, Ben Cable and Jeremy Smith have worked tightly together to rise up from the scratch a unified communication solution that features the capabilities to re-route calls, manage holds and transfers, and enable more than one person to get connected from one number. The virtual PBX also has the option to direct incoming calls that are not picked up to the correct destination. Also, this quite unique PBX offer fax, automated greetings or messages, touch-tone menus, conferences, call records, and phone calls that are forwarded to the first available person, as written in solution’s specifications. In addition to maximized scalability, PBXs can help even the smallest organization outreach around 50-to-70 percent up-front savings because there are no needs for additional firmware or software. According to recent Infonetics Research, PBXs have unsurpassed potential to be integrated into business communications as the 2012 progresses. The research he analyzed current trends, describing that first half of 2011 for the worldwide PBX market was much smaller than expected due to uncertainties in economy. In some economies in Europe and North America, even where companies are doing fine, companies have a much more conservative approach for capex, whether it was PBXs, routers or switches. There was growth in the market, but it was much lower than anticipated.” At a time when the U.S. still faces a shaky economy, PBXs are essential for business to continue to stay at the forefront of innovative technology while simultaneously reducing costs and increasing productivity. However, “across the board, we are seeing a lot more pricing pressure. More competitors are fighting for a smaller numbers of deals. The economy is forcing enterprises to be financially conservative, especially at the midmarket and among small businesses,”. As customers keep going the search for the ideal PBX, it must be easy to deploy, use and manage overall. In addition, increased mobility powered by PBXs is very important, as it allows employees to complete business related tasks on-the-go, no matter where they are. In the New Year, industry will have to wait and see how much the PBX implementation expands. However, it is certain that once businesses see the functionality supported by this solution, PBXs will continue to gain traction within the technology industry
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