World VoIP NewsVoIP and UC solutions provider Alteva announces the winner of its contest
VoIP and UC solutions provider Alteva announces the winner of its contest
One of the leading industry player in the sector of Unified Communications, company Alteva, being the subsidiary of Warwick Valley Telephone Company, has announced the winner of its very special category named as My Phone Stinks.
Lansdale, PA based company Freedman Consulting Inc., has attended the dedicated call and got the award. Prize consists with the phones from Panasonic, system’s launching monetary allowance, one year long UC service, including hosted VoIP certificates from BroadSoft , as well as general support from Microsoft. The contest was held for employees from companies in Philadelphia metropolitan area, who were prompted to submit a written research on website, describing why their current telphony system was more problem than help, providing some funny and incredible inputs. David Cuthbert, VP at WVT Communications explained, "The contest shown up for us once again what really makes individuals unhappy about the insufficient coverage of their legacy phones and related providers. Being humorous, the competition also demonstrated a lot of challenges and the average of effective customer service." Besides of rewarding the finalist with a telecommunications package prize, the contest states to current and potential customer the Alteva's growing reputation thru the US as a leader of UC products that is truly overhauls the way businesses communicate. It was the essay submitted by Ellen Freedman, President at Freedman Consulting, that won hearts of the board of judges. Her corporation covers the business sector of law company with strategic planning, exit-facilitation, practice audits, HR, marketing and customers feedback, financial control and profitability improvements, rewards, technology and project handling, web products design, and others. "Good interrelations -- both on an individual level and from a technology point of view -- is the basis to address the hottest expectations of customers," stated Freedman. "It's important that we have deployed a UC platform that makes us to ensure the same level of service we're recommending to our own customer to deliver, so we are on the fundament of 'walk the talk.' The dynamic feature set that is vital to us, is unified messaging, underpinning real integration of voicemail and email, as well as Alteva Anywhere, which makes our clients to get us rapidly and smoothly -- without having to dial several numbers. Alteva brings up a platform which has been specially created with differentiated layers of redundancy, keeping seamless services even when extreme circumstances are imposed, when other systems might collapse. I took part in the contest because of Alteva's reputation in providing services. Their commitments to ensure customer satisfaction, and their basis for automatic dealing with provisional unresolved issues, really are promising about the high level of service we seek’’.
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