World VoIP NewsVoIP calls recording solutions from TeleFinity receives approval of Aastra
VoIP calls recording solutions from TeleFinity receives approval of Aastra
Jordan company TeleFinity, being substantial regional telecoms provider, announced about joining as a Qualified Member the Aastra Approved Partner Program A2P2. Specific tests on compatibility and interoperability have been successfully fulfilled for 2 Call Recording Solutions LogFinity IP 2.2 and LogFinity Ent 2.2.
Dedicated LogFinity call recording solution is a complete, user friendly, robust and scalable application that is targeted to meet demand of geographically distributed businesses, providing total resilience and versatility. It is a solution that enables companies to record in high-volume environments.
LogFinity is a centralized server solution, where the telephony servers will store, compress, encrypt and save each call conversation on the Storage Server. At the same time it saves calls information on the Database Server, which enhances calls search.
Logfinity is well suited to be used for legal recording, quality monitoring, dispute resolution environments like banking & trading and call centers, LogFinity also delivers option of immediate evaluation and assessment of agent's performance; by monitoring calls while the conversation is taking place and being recorded in all the servers at the same time without the need to run more than one single application.
LogFinity comes in two versions (Enterprise and IP) capable of recording calls in traditional wired networks as well as in Voice-over-IP (VoIP) ones . "The LogFinity IP 2.2 and LogFinity Ent 2.2 solutions have been tested comprehensively in our labs and have been verified at several customers' sites in the field. We can confirm that they meet all requirements to be used as qualified products with Aastra MX-ONE version 4.1 Communication Manager," says Marcus Junthe', head of product management and support at Aastra Middle East & Africa.
Waseem Al-Ghanem, CEO of TeleFinity concludes on this partnership, "We are excited to have our products tested with one of the leading manufacturers in Enterprise IP Telephony - Aastra, who was recognized by Network World Middle East as the Enterprise telephony vendor of the year 2011."
Al Ghanem adds, "Our applications were tested in traditional (TDM) environments as well as in IP and SIP environments."
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