World VoIP NewsVoIP Services Market will double in Size by 2015 says ABI Research
VoIP Services Market will double in Size by 2015 says ABI Research
Fresh World business VoIP services forecasts from ABI Research indicates that the value of the whole market, which consists of VoIP integrated access, SIP trunking, hosted IP-PBX/IP Centrex and managed IP-PBX services, is set to double over the next five years, to exceed $20 billion by 2015.
As per indicators of 2009, the market demonstrated growth tendencies counter- cyclical to the trends of the wider economy was taking, to perform high growths in terms of both volume and value. The new research forecasts and market analysis are elements of ABI Research’s ongoing analysis of the service provider market for business VoIP services.
“The trend of companies outsourcing their communications infrastructure has taken off in earnest, as enterprise decision-makers look for cost savings without having to compromise on features and functionality,” comments senior analyst Subha Rama. “Among VoIP access technologies, SIP trunking, with its promise of trunk consolidation, centralized management and administration, and application federation across enterprises, has seen considerable growth in terms of installed base and revenues in the last 12 – 18 months.”
Big portion of the market growth is associated with companies replacing their legacy phone systems and solutions with hosted VoIP technologies. Normally, hosted VoIP services were aimed to be implemented at SMBs, especially companies with between twenty and fifty employees, but point of opportunities are emerging among larger enterprises as well. Nowadays, hosted IP PBX services are being implemented on heavily scalable cloud fundaments and adopted by an increasing number of structures and businesses, including large enterprises looking for legacy swapping. Businesses have started provisional evaluating of the merits of premises-based IP PBX systems versus hosted IP PBX services when pondering on new telephony investments.
Rama adds, “Overall, the growth momentum seen in 2009 was sustained in the first half of 2010 as companies continued to shy away from capital investments, opting, instead, for the OPEX model of hosted VoIP services.” The forecasts suggest a 13% CAGR in terms of revenues and 19.6% CAGR in terms of lines between 2010 and 2015, despite growing competition from low-cost providers and price pressures in the market.
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