World VoIP NewsVoIP services provider Voxbone reports none operational downtimes in 2010VoIP services provider Voxbone reports none operational downtimes in 2010

VoIP services provider Voxbone reports none operational downtimes in 2010

VoIP services provider Voxbone reports none operational downtimes in 2010
Brussels based VoIP services provider Voxbone delivers high-quality inbound communications from more than 50 countries and more than 4,000 cities, using its private global carrier-grade VoIP network. Company announced its growth and market performance to be impressive in 2010, having indicators of revenue and network traffic climbing significantly and customers indicating high levels of satisfaction.
has reported that revenue rose 38 percent compared with 2009; minutes of use for inbound traffic boosted to 2.1 billion, up 40 percent; the number of employees increased to 58, up 53 percent; and its basic network experienced no reported downtime. This growth demonstrates service expansion and strong customer satisfaction for the industry-leading wholesale provider of geographical, toll-free and specified iNum(R) worldwide telephone numbers.

The growing demand from global carriers and mobile and fixed national network operators for innovative and high-quality inbound solutions accounted for much of Voxbone’s 2010 growth. The quest by these service providers for new revenue streams and the current transition to VoIP are foreseen by experts to assure further Voxbone’s success in 2011. 

“Last year was another very solid year for Voxbone, adding to tremendous progress in our five-year history,” said Voxbone CEO Rod Ullens. “We continue to attract customers steadily as we increase the breadth and geographic range of our services. Results of a customer-satisfaction survey were personally rewarding and help explain the growth trajectory that we see continuing in 2011.” Company depicted specific accomplishments in 2010: Elaborated participation and ratings in customer- satisfaction polls: Voxbone got responses from 36 percent of customers surveyed about their opinions on the company. Almost 91 percent of respondents said the ‘’quality’’ of Voxbone services was “good” or “very good,” added by about 90 percent rated the ‘’reliability’’ of the company’s services as “good” or “very good. 

-Introduction of one-stop support of short messaging service (SMS), bringing up the ability to end users with phone numbers in foreign markets to receive text messages, as well as voice calls, at local rates. This options introduce further advantage of IP networks’ ability to converge voice and data. 

European vendors British Telecom, Belgacom and Verizon Europe initiated routing calls to iNums. Also, Voxbone added SMS services, as well as availability via ENUM and SIP-URI features. Voxbone’s plans for 2011 include expanding its local number portability coverage by raising the number of countries where it can port local numbers to at least 25 from the current 17. Furthermore, Voxbone will continue to improve its state-of-the-art Web portal by adding functionalities to the portal and the API and by giving its customers even more reporting and statistical tools.

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