World VoIP NewsVox Telecom launches unique collaborated VoIP PBX solution
Vox Telecom launches unique collaborated VoIP PBX solution
South African prominent telecoms provider Vox Telecom Group steps ahead with the innovation of new service, tagged as the hosted call center solution Verto Connect , which is being built on the platform of virtual PBX available for every business entity. Verto Connect operationally conjoins solutions from Avaya and Presence.
In order to arrange these synergised services, the Vox launched the dedicated partnership program with enterprise Inovo Telecom.“ Only big and massive rich corporations can afford Avaya products to be deployed, however, the things are changing slowly,” noted said Jacques Du Toit from Vox Orion MD,’’The deployment of sing a hosted model, in cooperation partnership with Inovo Telecom, we become capable to deliver onto market the same technology cutting edge benefits to practically all call centers, if these are associated even with the just five desks.”Vox Orion, a subsidiary of Vox Telecom, ensures comprehensive telecomms solutions that integrate enterprise level VoIP applications, data management and related ISP services, as well as asset of effective PBX s, video conferencing utilities, telephony management engines, faxing, text messaging brands and remote security algorithms. The brand new cloud based PBX solution can also be effectively incorporated and leveraged as the means of outbound campaigns. Numerous call centers currently deploy elements of VoIP predictive dialin, therefore there are some potential of traffic jams within the networks. But having integrated dedicated Presence suite conjoined with the Verto Connect, the procedures become much more easier, when dialing system massively improve overall efficiency in the framework of call center without impacts on quality indicators of network.“Everything depends on the ultimate mission of the call center and your VoIP phone calls management algorithms, you can use very differentiated technology expectations from the call center in a neighbourhood,” Du Toit said . “Verto Connect is a unique solution that can spend up to year to design, accurately configure and smoothly integrate into a customer's enviroments, however, if customer expects best-of- breed, he or she will not miss this solution.” The provisioning and services delivered by Verto Connect consist with elements of multimedia, dynamic scripting, smart routing, even workforce management and quality supporting engines. Company also brings up the array of utilities such as Verto Supreme,which is a hosted Avaya VoIP PBX apps; and other portfolio of Verto Connectivity tools. The cloud based PBX does not impose considerable additional investments and there is almost none more hardware requirements required. Moreover, the upgrades are being processed in an automated mode, as the system’s scalability and flexibility of the system allows services to be configured in accordance with the individual expectations of the clients.
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