World VoIP NewsYealink VoIP products becomes compatible with Alcatel Lucent SIP server
Yealink VoIP products becomes compatible with Alcatel Lucent SIP server
Prominent VoIP phone producer Yealink has recently announced that after compatibility testing, its T2x series VoIP phones are now recognized to be fully compatible and interoperable with Alcatel Lucent’s Genesys SIP Server version v8.0.x
Modern businesses traditionally search for the proper IP or VoIP phones equipment, and there are a various elements every organization shall take into consideration. In order to ensure all a user’s needs are met, there has to be a well leveraged balance of quality, cost and, very important, compatibility with other products. Yealink traditionally concentrates all its operational effort on providing its customers with the impeccable quality VoIP telephones that are easy to deploy and of an affordable price. This proven partnership boosts Yealink and Alcatel-Lucent’s products, as well as certification itself opens the horizons for cost effective and efficient options for the IP Contact Center market. “Achieving certification with the Genesys solution is an important mark for Yealink IP phones,” said Stone Lu, vice president of Yealink. “It represents Yealink’s strength and focus in keeping a foothold in the IP contact center market, while ensuring that our mutual customers have an option to receive dependable and easy-to-use solutions for connecting people in new ways.” Alcatel-Lucent’s Genesys customer service and contact center appliances have been enabling clientele for almost 20 years to maximize the benefits of customer interactions and intensify experiences by managing and operating multi-channel customer conversations, and connecting essential customer service to the back office, according to the company. The well renowned and several times awarded Yealink T20P, T22P, T26P and T28P IP phones are qualified to meet the demands of a contact center environment, while offering a competitive and cost-effective choice for IP contact center solutions. Yealink is focused to deliver equipment of value to contact centers with its IP phone series. The reliable interoperability between Yealink and the Genesys contact center solution extends the power of Yealink products and cost-saving benefits to Alcatel-Lucent customers alike.
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