What is PBX and What Kinds of PBX Exist
A PBX, or Private Branch Exchange, is a station of switches primarily utilized by business telephone systems. It has different sub stations of telephone systems that connect to one another through phone lines. Essentially, using a PBX system is the best way to connect all of the phone lines in a particular company to one or more external, or outside lines.
There is a good chance you have actually used PBX systems before and did not even realize it. When you call an office building to speak to a particular person, you are usually required to not only dial the office building's number, but provide a two or three digit extension code as well. This extension code number tells the system that you want to connect to a particular line.
What kinds of PBX systems are there?
Well, there are many different adaptations of this technology in use today. One of the emerging trends in recent times is IP PBX, which is identical in function to a traditional PBX system, but relies on internet modems instead of just phone lines. This can mean you are able to utilize free PBX, but in all reality, you will most likely want to go with a reputable PBX distributor or dealer if your company makes a lot of money.
While you can find more about hosted or traditional PBX systems for your company by going through thousands of websites and business ads, you could also cut to the chase and go with what has been proven. Panasonic PBX and NEC PBX are two highly reputable PBX systems, and are used by thousands of major companies throughout the world. If you value precedence, you will undoubtedly want to at least consider these two choices before ultimately deciding on what type you want to go with.
How do PBX systems work?
Like most technology nowadays, PBX systems is computer driven, which means that it comes in the form of software that can be managed, troubleshooted, and upgraded as needed. In addition to rerouting calls to the proper parties, PBX can record voice mail and document all ingoing and outgoing calls, which is perfect for any business that needs to keep an eye on what employees are doing on the phones, like businesses that rely on selling from a phone. The benefits that using a PBX systems brings include both easier managing and much more realistic scalability.
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