What is PBX and What Kinds of PBX Exist

What is PBX and What Kinds of PBX Exist


A PBX, or Private Branch Exchange, is a station of switches primarily utilized by business telephone systems. It has different sub stations of telephone systems that connect to one another through phone lines. Essentially, using a PBX system is the best way to connect all of the phone lines in a particular company to one or more external, or outside lines.


There is a good chance you have actually used PBX systems before and did not even realize it. When you call an office building to speak to a particular person, you are usually required to not only dial the office building's number, but provide a two or three digit extension code as well. This extension code number tells the system that you want to connect to a particular line.

What kinds of PBX systems are there?

Well, there are many different adaptations of this technology in use today. One of the emerging trends in recent times is IP PBX, which is identical in function to a traditional PBX system, but relies on internet modems instead of just phone lines. This can mean you are able to utilize free PBX, but in all reality, you will most likely want to go with a reputable PBX distributor or dealer if your company makes a lot of money.

While you can find more about hosted or traditional PBX systems for your company by going through thousands of websites and business ads, you could also cut to the chase and go with what has been proven. Panasonic PBX and NEC PBX are two highly reputable PBX systems, and are used by thousands of major companies throughout the world. If you value precedence, you will undoubtedly want to at least consider these two choices before ultimately deciding on what type you want to go with.

How do PBX systems work?

Like most technology nowadays, PBX systems is computer driven, which means that it comes in the form of software that can be managed, troubleshooted, and upgraded as needed. In addition to rerouting calls to the proper parties, PBX can record voice mail and document all ingoing and outgoing calls, which is perfect for any business that needs to keep an eye on what employees are doing on the phones, like businesses that rely on selling from a phone. The benefits that using a PBX systems brings include both easier managing and much more realistic scalability.


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Hosted PBX
In the past, when you call an office building or business, you would either be transferred to the department you want to talk to, or given their extension number. This extension is usually a 2-3 digit code that when dialed, transfers you automatically to the particular person or department you want to speak with. The reason why this code works is because it is programmed into a PBX system.
How Much Does PBX Cost?
Introduction When shopping for the perfect PBX system, you are most likely considering IP PBX over bulky and expensive antique methods. However, the pricing schemes are both confusing and concerning, as you are unsure what you are looking at when trying to price different services out. Luckily enough, the biggest business telephone systems vendors use plans to determine prices, and these plans can be easily compared to competitors.
Mobile PBX
Introduction In business, communication is essential. Without the ability to speak with the exact person you need to at any given time, how could business get done? This is one of the reasons why the idea of a PBX system is so popular among businesses around the world—without it, communication is between employees and clients could potentially be hindered.
What is IP PBX and Why is it Important?
Introduction With a traditional PBX system, or private branch exchange, everything is done over live phone lines. Stations are utilized to route and reroute phone calls in order to allow a caller to reach the party they want to talk to. While this is a perfectly acceptable method of doing business, as technology grows, so do the incentives for upgrading to newer business telephone systems.  
Where is PBX used?
Introduction Those businesses who are a bit out of date when it comes to technology may very well be wondering if a PBX system is right for them. However, the question remains—what kind of companies actually use PBX, and why do PBX systems work for their industry? The idea of researching business telephone systems can be quite daunting at first, but with a little bit of insight, you will undoubtedly make the right decision.
Why Use PBX?
Introduction The use of PBX systems in business is hardly a new revelation. Businesses have been using various stages of the technology for years now, and it is far from a well kept secret that there are major advantages to using a PBX system. However, a lot of businesses that do not use something like Panasonic PBX are clueless as to what they are missing out on. While these businesses manually direct calls, those using NEC PBX use that manpower to increase productivity.

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